Frequently asked questions
Do you really deliver to the whole Isle of Wight for free?
Yes! FREE next-day delivery to every postcode on the Island – from Bembridge to Freshwater, Niton to Cowes. No ferry surcharges, no minimum order.
When will my logs arrive?
Order before 2pm and we deliver the very next day. Any orders after 2pm we will try to fit you in next day but may have to deliver the day after.
What days do you deliver?
Every day all year round.
Where do you leave the logs if I'm not home?
We’ll place them in a safe, dry spot you tell us about (porch, side gate, driveway, garage etc.). Just add delivery instructions at checkout.
Are your logs ready to burn now?
Yes – all our logs are seasoned for at least 2 years with moisture content below 20%. They light easily and burn hot straight away.
